Privacy Policy – Alshafi Medical Company
Effective Date: October 3, 2025
1. Information We Collect
We may collect the following types of information:
- Personal details (e.g., name, phone number, email address)
- Medical and prescription information
- Payment and billing details
- Location data (for delivery and service optimization)
- Website usage and interaction data
2. How We Use Your Information
Your information is used to:
- Process orders and prescriptions
- Provide customer support and health consultations
- Improve our services and website experience
- Send updates, offers, and health tips (with your consent)
- Comply with legal and regulatory requirements
3. Data Protection
We implement strict security measures to protect your data from unauthorized access, alteration, or disclosure. All sensitive information is encrypted and stored securely.
4. Sharing of Information
We do not sell or rent your personal data. We may share it only with:
- Authorized healthcare professionals
- Delivery partners (for order fulfillment)
- Legal authorities when required by law
5. Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your data
- Withdraw consent for marketing communications
6. Cookies and Tracking
Our website may use cookies to enhance user experience. You can manage cookie preferences through your browser settings.
7. Contact Us
If you have any questions or concerns about this policy, please contact us at:
Email: [email protected]
Phone: +966 11 2295256